If you're new to Cheap Hosting Directory, you may want to subscribe to our RSS feed. Thanks for visiting!

Affinity Internet Launches KnowledgeBase to All Brands

A Resource Information Portal Providing a Community Exchange Forum

FORT LAUDERDALE, Fla., Oct. 1 /PRNewswire/ — Affinity Internet, a leading
hosting services provider, has introduced a resource information portal
providing all Affinity brands a centralized place to locate resources, post
feedback, and to exchange knowledge.

KnowledgeBase functions as an expansion of the Affinity expert customer
support team, supplying customers with the resources to search for answers and
current information without having to directly call customer support.
"KnowledgeBase is a very popular tool with our ValueWeb customers. It was
natural to extend this feature to all of our brands," said Jim Collins, CMO of
Affinity Internet.

The portal provides a flexible search capability allowing customers to
search by keywords, questions and sentences, article ID and exact word match.
The product additionally incorporates an extensive library of printable
articles written by members of the Affinity technical support team. The
portal permits customers to share feedback on articles for all members of the
community to read.

There are numerous features KnowledgeBase possesses including: a
frequently asked question section broken down by subject matter, current top
10 questions and a glossary of Web hosting terms.

Affinity has been offering KnowledgeBase to ValueWeb customers and
recently released an updated version. It is a new service for BigStep,
HostSave, SkyNet and Winsave customers.

About Affinity Internet

Affinity Internet, A Web services provider, offers multiple hosting
packages, easy-to-use software and e-commerce tools for small to medium sized
businesses (SMB). Affinity operates multiple hosting brands, ValueWeb,
SkyNetWeb, Bigstep, HostSave and WinSave, offering shared and/or dedicated
servers, applications and products to meet specific and growing needs for a
segment of the SMB market. By offering a robust network and unparalleled
customer service, Affinity provides its customers and resellers with superior
service, reliability and scalability.

Affinity hosts more than 390,000 domains for more than 100,000 customers
worldwide, selling services directly over the Internet and through more than
2000 resellers. The company is headquartered in Fort Lauderdale, FL with
offices in El Segundo and San Francisco, CA and data centers in Los Angeles
and Fort Lauderdale.

Related posts brought to you by Yet Another Related Posts Plugin.