E-Commerce Firm, CyberSource’s Authorize.Net, Releases Safe Storage Option
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Mountain View, California - (Cheap Web Hosting Directory) - January 8, 2008 - Electronic payment and risk management solutions firm, CyberSource Corporation’s Authorize.Net solution, has launched Customer Information Manager (CIM), designed to allow online merchants to store customer payment information on secure servers.
Merchants using CIM can simplify payments for their returning customers, as well as easily manage recurring transactions. Because transaction data is no longer stored on merchants’ servers, CIM potentially simplifies compliance with the Payment Card Industry Data Security Standard (PCI DSS). CIM is designed to address the needs of merchants seeking ways to:
- Simplify their PCI DSS compliance
- Process recurring transactions where the date and/or amount is different each month (e.g. utility companies)
- Process usage charges where customers are only billed when the service is used (e.g. pay-as-you-go cell phones)
- Provide returning customers with the convenience of not having to re-enter personal data
With CIM, merchants can create, view, update and delete customer profiles that include billing, payment and shipping information. CIM also supports multiple profiles, allowing customers to store multiple shipping addresses or payment methods.
Roy Banks, President of Authorize.Net noted, ”Managing transaction data is a significant challenge for merchants of all sizes. By storing customer data safely on our servers, Authorize.Net can help our merchants with their PCI compliance, which is one of the most important issues facing merchants today. The adoption of CIM should be a priority for any merchant who is concerned about the secure storage of their customer transaction data. Also, managing customer information using CIM automates the processing of recurring transactions and enhances both the convenience and experience for repeat customers.”
Realty4Cell.com, a service which gives realtors the ability to transmit information and photos of real estate listings via cell phone, was one of the first Authorize.Net merchants to implement CIM in its trial phase.
Matthew Gaiser, President of Realty4Cell.com added, ”Real estate agents using Realty4Cell.com pay a minimum monthly fee and depending on usage, also pay a per transaction fee. Prior to implementing CIM, we had to obtain credit card data every time our customers had a usage charge. With CIM, however, all of that is automated through our connection with Authorize.Net, making billing a snap. The ability to have multiple and back-up funding sources in the event that a credit card is declined or expires is also a tremendous bonus.”
Authorize.Net merchants interested in signing up for CIM should contact their reseller or log into the Merchant Interface and click Customer Information Manager from the main menu on the left, then follow the instructions to sign up. For larger merchants, CyberSource offers similar services through its CyberSource Advanced solution.
CyberSource Corporation is a leading provider of electronic payment and risk management solutions. CyberSource solutions enable electronic payment processing for web, call center, and POS environments. CyberSource also offers industry leading risk management solutions for merchants accepting card-not-present transactions. CyberSource Professional Services designs, integrates, and optimizes commerce transaction processing systems. Approximately 217,000 businesses use CyberSource solutions, including half the companies comprising the Dow Jones Industrial Average. The company is headquartered in Mountain View, California, and has sales and service offices in Japan, the United Kingdom, and other locations in the United States.
To learn more, please visit: www.cybersource.com.
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