MARC USA Driven To Inflow for Reliability and Managed Service Expertise

Updated on Monday, November 22nd, 2004 at 1:14 pm

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Inflow-Pittsburgh, the quality provider of outsourced technology services, announced today that MARC USA, one of the largest independent marketing communications firms in the U.S., has selected Inflow as a strategic IT partner. The contract is centered on providing high-performance managed services and hosting to support the company’s Microsoft Exchange application.

MARC USA has offices in Chicago, Dallas, Indianapolis, Miami and Pittsburgh. Its 350 professionals provide integrated marketing communications services to top national brands. Because email contact with clients is critical, MARC USA sought a company with quality facilities, effective managed services and stability to ensure continuous 24 X 7 email service. MARC USA chose Inflow because it could meet the high availability demands with its top-notch facilities including redundant backup power and generators, and technical expertise.

“We needed a vendor who could truly provide the highest levels of performance and redundancy to support our requirements, and we wanted support with a local touch since our IT organization is based in Pittsburgh,” said Debbie Pratt, CIO for MARC USA. “We found Inflow’s services to be above-par and we also liked the fact that they had business continuance capabilities that we could leverage in the event of a disaster.”

“Inflow has expanded its product suite to include managed services, so we can effectively help our customers monitor and manage their complex application environments,” said Glenn Boland, general manager for Inflow-Pittsburgh. “Our ISO-certified quality management system, detailed processes and commitment to quality help create a level of reliability that customers like MARC USA demand. We look forward to helping more Pittsburgh-area customers achieve the same level of superior performance.”

MARC USA moves into Inflow-Pittsburgh by the end of this year.

Over the past seven years, Inflow has extended its business solutions from Colocation and Hosting to Business Continuance, IT Consulting and Managed Services, providing the highest quality solutions and customer support in the industry. Today, Inflow provides IT solutions to over 950 customers nationwide, including Cisco Learning Institute, Champps Entertainment Inc. and Frontier Airlines.