Register.com Highlights Family-Owned Businesses

Updated on Wednesday, June 15th, 2005 at 9:34 am

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NEW YORK–(BUSINESS WIRE)–June 15, 2005–Register.com (Nasdaq: RCOM), a leading provider of Web site design tools, branded email, domain registration, and other Web business services, is proud to celebrate Family Business Week (June 13-17, 2005) and highlight the impact family-owned businesses have in stimulating and maintaining the health of the US economy.

According to data cited in Family Business Review, family-owned businesses comprise 80-90 percent of all business enterprises in North America. These companies, many of which are led by entrepreneurs who manage every facet of their businesses, often forgo building a Web site, despite the overwhelming statistics that indicate that having an online presence is a key success factor in today’s Internet-powered business environment. They are joined every day by a growing body of new entrepreneurs with similar challenges according to a recent study conducted by Register.com and Harris Interactive, which showed that 47 percent of Americans had taken steps toward launching their own businesses.

Register.com, which provides easy-to-use Web presence solutions, has differentiated itself with small, family-owned businesses by offering superior customer support that recognizes the unique needs of smaller organizations and helps them to preserve their names and identities online as they grow their businesses.

“Register.com began as a family-owned business, so we understand the effort and commitment that goes into building what we view as the American dream,” said Monica Hodges, general manager of the retail division of Register.com. “That understanding drives us to provide the products and services and handholding that help to get these businesses established and growing online.”

All Register.com offerings are backed by 24×7x365 access to live, toll-free telephone customer support at 1-888-REGISTER (1-888-734-4783). The company’s support team is specifically trained to help business owners get the most from their Web solutions and to help eliminate the expense and frustrations historically associated with building a Web presence.

“I was not comfortable with my previous Web service provider, where I was charged for asking even the simplest questions,” Alton Pryor, owner, Stagecoach Publishing, www.stagecoachpublishing.com. “The experience was really turning me off. I realized, however, that I did need a Web presence, and after approaching Register.com, I felt immediately at ease with the detailed explanation of what was involved. Designing my site became a piece of cake. I have no hesitation in saying that Register.com has the most helpful and accessible support staff of any company with which I’ve dealt. My customers can now see all of my books on a site that is entertaining and educational to visit. Register.com has been a great partner, and I heartily recommend their services.”

Register.com offers a full suite of products and services specifically targeted at small business customers, including domain registration, DIY Web design tools (WebSiteNOW!(TM)), professional Web design services, branded email and data back up. The company also recently launched a new offering called Build-It-For-Me (TM), a professional Web design service and ongoing monthly maintenance program specifically targeted toward small business owners looking for a hassle-free, affordable package that includes exemplary customer service and support.

“While being your own boss has its advantages, it also means you never stop thinking about your business and its success. I knew having an online presence would bring about significant advantages, but the concept of building a Web site always appeared daunting, particularly when left to your own devices,” said Tom Ashley of Dancing Bear Farm, www.dancingbearfarm.com. “With Register.com, I was able to get my site up and running in no time. They’ve been an exceptional service provider and an essential ingredient to growing the business.”

Register.com has spent the past 10 years building out its customer support organization to help business owners build and operate Web businesses. By partnering with Register.com, family-business owners can implement professional, branded email service, a five-page Web site and a domain name for less than $9 per month with annual pricing (www.register.com/wsn).

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