Small Business Broadband Use At More Than 65 Percent

Updated on Thursday, January 22nd, 2004 at 12:00 am

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Small Business Broadband Use At More Than 65 Percent

53 Percent with Dial-up Considering Upgrading to Broadband Because Dial-Up Too Slow

Covad and Sprint Release Joint Survey on Industry Trends

San Jose, Calif. (January 22, 2004) – Indicating a rapid and recent rate of broadband adoption among small businesses, a survey shows that a majority (66 percent) of respondents use broadband high-speed Internet access, with 39 percent of these small businesses adopting the technology in the past two years. Of the 32 percent of small businesses still using dial-up, 53 percent said they would consider upgrading to broadband because dial-up is too slow to meet their business needs. The survey was commissioned by Covad Communications (OTCBB: COVD) and Sprint (NYSE: FON, PCS).

Small businesses represent more than 99.7 percent of all employers in the United States, according to the Office of Advocacy of the United States Small Business Association. "Our survey with Sprint shows that small businesses are clearly seeing the productivity benefits of broadband," noted Charles Hoffman, president and CEO of Covad. "As they continue to find that broadband is a critical ingredient to business success, we are working with partners such as Sprint, to make broadband better for this vast and growing segment."

Survey respondents that currently have broadband cited that the top three changes to their business due to the high speed Internet were increased workplace efficiency, increased employee productivity, and an enhanced ability to compete. Of these top three answers given, 40.7 percent of respondents agreed that broadband most impacted their business by increasing workplace efficiency.

The nationwide survey, conducted in December 2003, polled 479 telecommunications decision makers at small businesses, 93 percent of which had 50 or less employees. Of the businesses surveyed, more than half have annual sales revenues of $500,000 or less.

Equation Research, a full service market research firm specializing in online research, conducted the survey. The study took place from November 13 to December 1, 2003.

About Covad

Covad is a leading national broadband service provider of high-speed Internet and network access utilizing Digital Subscriber Line (DSL) technology. It offers DSL, T1, managed security, hosting, IP, dial-up services and bundled voice and data services directly through Covad’s network and through Internet Service Providers, value-added resellers, telecommunications carriers and affinity groups to small and medium-sized businesses and home users. Covad operates the largest national DSL network with services currently available in 96 of the top Metropolitan Statistical Areas (MSAs). Covad’s network currently covers more than 45 million homes and business and reaches approximately 45 percent of all US homes and businesses. Corporate headquarters is located at 110 Rio Robles San Jose, CA 95134. Telephone: 1-888-GO-COVAD. Web Site: www.covad.com.

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