Web Hosting Firm, Brinkster, Initiates Free Customer Support, via Skype

Updated on Tuesday, September 19th, 2006 at 11:21 am

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Cologne, Germany - (Cheap Web Hosting Directory) - September 19, 2006 - Website design and web hosting company, Brinkster Communications Corporation, have initiated a Skype-enabled customer support center system. With the new system, customers around the world may call the customer support center for free, with Skype.

Jared Stauffer, President and CEO of Brinkster explained, ”Using Skype is the easiest way for our customers in over 170 countries worldwide to get a live person on the phone. It’s free, it’s amazingly easy, and customers love how reachable our support team is.”

Used by more than 113 million people and very popular internationally, Skype was determined a natural choice to handle Brinkter’s burgeoning international customer base. Ben Chambers, Vice President of Marketing at Brinkster added, ”Many companies in Europe and other places around the world do not offer a free way to contact support, nonetheless support around the clock. Brinkster customers in Europe and the world over can not only contact us around the clock, they can now do it for free.

Mr. Stauffer continued, ”Adding free worldwide support via Skype is a significant milestone for Brinkster. This new feature puts us on or above par with other website and web hosting companies around the world. It is like having Brinkster right in your hometown, no matter where that might be.”

To contact Brinkster customer support via Skype, customers simply click on the Live Help buttons located throughout the Brinkster website. Calls are automatically routed over the Internet using voice over IP (VOIP) to the Brinkster call center in Virginia Beach, Virginia. Brinkster now offers support via email, live chat, phone and Skype in English and Spanish for free and paid customers. Brinkster support can be reached directly via Skype using id ”Brinkster_communications” or by clicking on the Live Help buttons on the Brinkster website.

Since 1999, Brinkster has been providing web hosting services to customers in over 130 countries from its office and data center locations in Phoenix, Arizona, Norfolk, Virginia, and Frankfurt, Germany. Content Management AG, customized the CM4all WebsiteCreator user interface to match Brinkster’s corporate design standards and installed the software in Brinkster’s data center, designed to create a seamless experience for end users.

To learn more about Brinkster, please visit: www.brinkster.com.

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